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PRIVACY

We receive, collect and store any information you enter on our website or otherwise provide to us. We also collect the IP (Internet Protocol) address used to connect your computer to the Internet; Registration; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response time, length of time visitors spend on particular pages, page interaction information, and methods used to retrieve the information page can be used. We also collect personal, identifiable information (including name, email, password, communications); Payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profiles.

When you complete a transaction on our website, we collect the personal information you provide to us such as your name, address and email address. Your personal data will only be used for the reasons stated above.

 

 We collect this non-personal and personal information for the following purposes:

To provide and perform the Services;

To provide our users with ongoing customer service and technical support;

To contact our visitors and users with general or personalized service-related notices and promotional messages;

To create aggregate statistical data and other aggregated and/or derived non-personal information that we or our business partners may use to provide and improve our Services;

To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your information may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company comply with PCI-DSS standards managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, express your opinion through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we have with you. For these purposes we may contact you by email, telephone, SMS or post.

If you do not want us to further process your data, please contact us at info@stelza.it or send us a letter to: Stelza by Jörgnerhof,Grube 87, I-39049 Pfitsch.

We reserve the right to change this privacy policy at any time, so please review it periodically. Changes and clarifications will be effective immediately upon their posting on the Website. If we make material changes to this policy, we will notify you of those changes here. This means you know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

If you would like to access, correct, amend or delete any personal information we have about you, you can contact us at info@stelza.it or send us a letter to: Stelza by Jörgnerhof,Grube 87, I-39049 Pfitsch.

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